Check in / check out:
On the day of arrival, the rooms are ready for you from approximately 2 pm. If you arrive later than 6 pm, please call us.
On the day of departure, you must leave your room no later than 10 am.
On request, it might be possible to allow small dogs onto the premises when you have booked a certain type of room.
Unfortunately, it is always possible that you might need to cancel your holidays. This is unfortunate for you AND for us. In the case where it is not possible to sell the rooms you have booked to other guests, we will have to charge you the following costs:
If you cancel your holiday…
- up to 4 weeks before the day of arrival: 20%
- up to 2 weeks before the day of arrival: 40%
- up to 1 week before the day of arrival: 80%
- In case of short-notice cancellation or no-show, the full amount of the booked period will be charged.
Your booking is confirmed after receipt of a deposit of € 250 per room. The deposit should be paid within seven days from booking. Please state your name and arrival date on the payment transfer. Thank you! Our bank details: Hotel Schönblick KG, Dammweg 8, 39030 Sexten-Moos; K/K at the Raiffeisen Landesbank South Tyrol, IBAN: IT 33 F 03493 11600 000300050121, SWIFT-BIC: RZSBIT2B
We accept cash payments up to € 2.999 (legal limit in Italy), cheque, VISA card and MasterCard.
It is always possible that something unforeseen can happen. If for this reason, you have to delay or might not be able to start your holiday at all, hotels are allowed to charge you the costs according to EU norms. In order to protect yourself from these types of costs, we recommend taking out a cancellation policy in the amount of € 2,00 per person/night. If you would like to take up this offer, please ensure to add the relevant amount to your deposit when making the transfer.